Managing Difficult People  

Feedback and Negotiation 

skills to manage

 difficult people in the

 workplace.

'

Very enjoyable day' –

 - Manager

'Excellent Interactive day' - Team Leader

7th May, Belfast

12th May, Southampton

19th May, Oxford

27th May, Nottingham

4th June, Glasgow

11th June, Manchester

16th June, London

25th June, Leeds

2nd July, Swansea

9th July, Liverpool

14th July, Newcastle

23rd July, Basildon

30th July, Birmingham

10th Sept, Sheffield

16th Sept, Exeter

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Persuasion and Influencing Skills

4th August, Oxford 

6th August, London

10th August, Nottingham

12th August, Glasgow

16th September, Bristol